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How You Will Benefit

• ● Recognize the issues and value of D&I at the personal, team, and organizational levels
• ● Become a more inclusive leader by recognizing strengths and growth opportunities for yourself and for others
• ● Communicate effectively and inclusively in a diverse environment
• ● Articulate how operating from biases impacts innovation, productivity, and engagement
• ● Analyze diversity and cultural competencies in the context of talent management
• ● Harness the power of differences to boost team performance and collaboration
• ● Manage disagreements, misunderstandings, and conflict

Who Should Attend

• Managers and leaders who want to promote and lead an increasingly diverse workforce and client base, and promote an inclusive environment; diversity and inclusion leaders; learning and development professionals.

Course Outline

1. Introduction to Diversity and Inclusion
 - Establish a Common Language Through Definitions
 - Understand the Business Imperative for Diversity and Inclusion in the Workplace
 - Reflect on the Multidimensional, Multicultural Aspects of Individual Identity

2. Bridging Communication Differences
 - Identify Communication Style
 - Recognize Obstacles That May Hinder Communication
 - Apply Listening and Empathy to Bridge Differences
 - Understand and Recognize Microinequities
 - Initiate a Conversation with Someone Whose Difference You May Be Uncomfortable With

3. Leading a Successful Multicultural Team
 - Identify Strengths and Development Needs Using the Inclusive Leadership Assessment
 - Master the Art of Inclusive Meetings
 - Develop a Skill for Facilitating Teams’ Ability to Work Effectively Together
 - Identify Your Ideal Network to Accomplish Your Goals and Advance Your Career
 - Identify Leadership Challenges

4. Dialogue: Having Difficult Conversations
 - Use a Model to Hold Difficult Conversations
 - Identify Characteristics of Debate, Discussion, and Dialogue
 - Practice Dialogue in Conversations

5. Your Vision and Plan for an Inclusive Workplace
 - Review the Seminar’s Key Tools and Takeaways
 - Create an Inclusive Vision for Your Workplace
 - Build an Inclusive Leader Action Plan

Prerequisite / Pre-Assignment

TOEIC Score 650 or Higher