Program Lineup
Business Discussions in a Global Environment
Course Summary
Have you ever thought like; “Because I cannot fully understand what my non-Japanese colleagues say, our discussions always end up disjointed and unproductive.”
Many of us face “the English issue” while working in the global business environment. However, this is NOT only a language problem ーbut a situation that arises from a personal sense of embarrassment or lack of self-confidence . . . from our cultural attitudes toward others ーor, simply, from a lack of experience with the diversity created by a global marketplace.
In this course you will clarify your challenges, and work through several activities which will help you develop practical skills to converse confidently and productively with non-Japanese people.
Information
- Fee
- 77,000 yen (inc.tax)
- Venue
- TBD
- Language
- Delivery Language: Japanese, Material Languagae : Japanese, Exercises: English
- Hosted by
- Quintegral Ltd.
- Location
- Online/Tokyo/Osaka/Nagoya/Others
- Duration
- 1 day(9:30-17:30)
- PDU Power Skills: 7.0
Select date & time
Important Notice
- ● Pre-assignment information will be shared about two weeks prior to the seminar.
- ● Role-plays and other exercises are conducted in English.
- ● Live online seminar is delivered using Zoom.
How You Will Benefit
- ● Recognize the typical Japanese communication style and its historical and cultural background
- ● Notice the differences in people’s values and how those values impact their behavior
- ● Know what impedes self-assertiveness, and discover ways to overcome it
- ● Understand the mindset necessary to hold productive discussions in a global business environment
- ● Develop effective skills to engage in positive discussions
- ・Giving easily understandable explanations
- ・ Persuading others logically
- ● How to cope with difficult people
Who Should Attend
- Japanese business people who must communicate with anyone from another country
Course Outline
1. Introduction
- Introducing yourself in English
- Faculty introduction
- Guidelines for this course
- Course goals
2. Communicating in Global Business
- Understanding diversity
- Japanese characteristics in communication
- High Context Culture & Low Context Culture
3. Preparing for Effective Discussions
- Clarify the goal
- Prepare for the discussion
- Methods to evaluate the achievement
4. Communicating Your Idea
- Assertiveness
- The way to convey your opinion
- Speaking logically
- Using easy-to-understand expressions
5. Understanding Others
- Barriers to understanding
- Understanding others accurately
- Questioning skills
- Confirming and summarizing what others say
- Agreeing and countering
- Coping with difficult people
- How to confront arguments
6. Following Up the Discussion
- Course review
- Create and distribute meeting minutes
- Decisions and other matters for follow-up
7. Final Exercise
Prerequisite / Pre-Assignment
TOEIC Score 550 or Higher / Pre-Assignment Required
contact us
Monday - Friday 9:00-17:30
Closed: Saturday, Sunday, National Holidays, New Years holidays (12/29-1/4)