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How You Will Benefit

• ● Cultivate your virtual leadership presence
• ● Strengthen team networks for improved performance
• ● Create trust and engagement in a virtual environment
• ● Select the appropriate technology for specific types of tasks
• ● Take decisive action to manage conflict
• ● Leverage generational, cultural and geographical differences to create positive team impact
• ● Build a solid foundation to coach and provide feedback virtually
• ● Plan and facilitate a successful virtual meeting

Who Should Attend

• Experienced managers, leaders and project managers who are currently leading virtual teams and are seeking to enhance their overall performance as virtual leaders, as well as those who will be moving into a virtual leadership role in the future.

Course Outline

[LESSON 1 (3H)]
1. Define Your Role as a Virtual Leader
  - Discuss Challenges Unique to Virtual Leaders
  - Assess Virtual Leadership Competencies
  - Understand Your Personality Style and Its Impact on Others and Your Work as a Virtual Leader
2. Build the Virtual Team
  - Describe the Experience of Virtual Team Members
  - Discover What Team Members Need Most in Order to Be High Functioning and Performing
  - Recognize the Unique Differences Between the Stages of Building a Virtual vs. Co-located Team
  - Create and Sustain Trust on a Virtual Team
- Assess the Strengths and Weaknesses of the Team Members You Work with in the Virtual Environment
[LESSON 2 (3H)]
3. Lead Virtual Communications
Select Appropriate Technology for Communication Goals
Evaluate Team Member Engagement During Audio-Only Virtual Communication 
Recognize How Differences in Perspectives May Lead to Disagreement, Misunderstanding, and Conflict
Preempt Conflict on Your Team By Learning to Bridge Differences and Creating Team Agreements
[LESSON 3 (3H)]
4. Building Team Member Skills Through Coaching
  - Coach Effectively to Build Trust, Relationships, Engagement, and Productivity on Your Team
  - Demonstrate the Ability to Apply the Four-Step Coaching Conversation Model in a Work Situation
5. Facilitate Virtual Meetings
  - Evaluate Your Meetings Against Team Member and Stakeholder Needs
  - Generate Solutions to Address Issues Specific to Virtual Team Meetings
  - Address Common Challenges While Leading a Virtual Meeting
  - View “Meeting Culture” and Practices as the Engine That Drives Engagement, Performance, and Results on a Virtual Team

Prerequisite / Pre-Assignment

Pre-Assignment Required