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Important Notice

• Live online seminar is delivered using Zoom.

How You Will Benefit

• ● Know how to understand articles logically
• ● Understand the difference between dicision making and problem solving
• ● Become able to manage your time in making dicision and solving problems
• ● Precisely be able to understand the present problem and situation
• ● Become able to constantly implement many ideas of good problem solving and good decision making instead of just coming up with one good problem solving or one good decision making.
• ● Become able to make decisions from several ideas

Who Should Attend

• Any individual who is looking for an effective problem-solving process.

Course Outline

1. Defining Your Problem
 - Define your "problems"
 - Identify the types of problems
2. Problem Solving and Time Management
 - Time management and two different approaches to solve your problems
 - The process of temporarily coping wih problems and solving problems
3. Framework and Analytical Tools
 - Know various frameworks and tools
 - Understand logical structure and MECE
 - MECE (Mutually Exclusive, Collectively Exhaustive)
 - Using MECE
 - Checking MECE
 - Framework examples
 - Use WH questions
 - Tools to draw graphics or use cards
　(1) Flowchart
　(2) Mind Map
　(3) Logic tree
　(4) Fishbone diagram
　(5) CBS（Card Brainstorming）method
　(6) Post-it® method
4. Process of Solving Problems
 - ① Discover problems
 - ② Analyze the current situation
 - ③ Temporary solutions
 - Process of solving problems
5.Process of Solving Current Problems
 - Understand the process of solving current problems　
 - ④ Define your problems
 - Identify problem types
 - Set a solution goal　
 - Use worksheet to define problems and set a solution goal
 - ⑤ Determining Cause
 - Examples of logic tree for determining the cause
 - Important points to create a logic tree
 - Seek root cause by asking several WHY questions
 - Three essential factors to determine root cause: MECE, Logic, and quantitative data or information
 - Collect quatitative data or information
 - Discover if root causes can be eliminated
 - ⑥ Make a solution plan (to eliminate causes)
 - ⑦ Prioritize potential plans to eliminate causes
6. Process of Solving Future Problems
 - Understand the process of solving future problems　
 - ⑧ Clarify the solution goal to achieve
 - Examples of setting solution goals
 - Worksheet for setting solution goals
 - ⑨ Generate solutions (Making plans to solutions)
 - ⑩ Select a solution (Prioritizing solution plans)
7. Implementing the Solutions
 - ⑪ Implement the solution
 - Have stake-holders accept your solutions
 - Use problem solving worksheet
 - Implement your solutions
 - Develop action plan by using Gantt chart
8. Action Plan
 - What you have learned through this seminar

Prerequisite / Pre-Assignment

N/A